🚚 SHIPPING & DELIVERY POLICY
Last Updated: January 2026
At Deep South 3D Printing Supplies Pty Ltd, we aim to get your 3D printing gear to you as safely and quickly as possible. We have partnered with Bobgo to provide a streamlined shipping experience across South Africa.
1. Delivery Areas
We deliver to any valid physical address within the borders of South Africa.
Note: We do not currently ship to international addresses or informal settlements where courier access is restricted.
2. Shipping Costs & Tracking
Shipping costs are calculated at checkout based on the dimensions, weight, and destination of your order.
Once your order is processed, you will receive a tracking number via the Bobgo platform, allowing you to monitor your package from our door to yours.
3. Timelines
In-Stock Items: Orders are generally dispatched within 3 to 5 business days following payment clearance.
Special Imports/Out-of-Stock: If an item is marked as "Backorder" or is out of stock, shipping may take up to 2 weeks. We will keep you updated throughout this process.
4. Local Collection (Cape Town)
If you are local to the "Deep South," you may select the "Collection" option at checkout.
Address: 79 Clan Stewart Street, Glencairn Heights, Simons Town.
Process: As we do not hold all items in physical stock at this location, please wait for a "Ready for Collection" notification before heading our way.
5. Risk and Responsibility
Risk passes to the Customer once the product is handed to the courier facilitated by Bobgo.